Effective Date: 08/24/2024

ABZZZ for Parents LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal data when you visit our website, use our services, or communicate with us. It applies to all users of our services in the United States, Canada, and Europe.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We collect and process the following types of personal information:

A. Information You Provide:
Personal Identification Data: Name, email address, phone number, address, and other contact details.
Client Information: Information regarding your child’s sleep habits, schedule, and other relevant family details to provide personalized services.
Payment Information: Credit card details or other financial data, processed securely through third-party payment processors.
Communications: Any messages, emails, or other communication you have with us.

B. Automatically Collected Information:
Usage Data: Information on how you interact with our website, including IP address, browser type, and operating system.
Cookies: We use cookies to improve your browsing experience and gather anonymous data on website performance. You can control cookie preferences in your browser settings.

2. How We Use Your Information
We use your personal information for the following purposes:

Providing Services: To deliver customized sleep consulting services based on your and your child's needs.
Communication: To respond to your inquiries, provide updates, and offer customer support.
Payment Processing: To manage billing, process payments, and send receipts.
Marketing: With your consent, we may send you newsletters, promotional content, or other updates. You can opt out of marketing communications at any time.
Compliance and Legal Obligations: To comply with any legal requirements and protect our rights or respond to legal claims.

3. Legal Basis for Processing (GDPR Compliance)

For users in Europe, our legal basis for processing your personal information under the General Data Protection Regulation (GDPR) includes:
Consent: When you provide explicit consent for us to use your data.
Contractual Necessity: To provide our services as agreed in our contract with you.
Legal Obligations: To fulfill our legal duties, such as tax reporting or fraud prevention.
Legitimate Interest: For operational purposes such as improving services or responding to inquiries.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:
Service Providers: Third-party providers who help us deliver services, such as payment processors, website hosting services, and email platforms. These providers are contractually obligated to protect your data.
Legal Authorities: If required by law, we may disclose your information to comply with legal processes or to protect our rights and safety.
Business Transfers: In the event of a business sale or merger, your personal information may be transferred to the new owners.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Rights
Depending on your location, you may have certain rights regarding your personal data:

For Users in Europe (GDPR):

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data, subject to legal exceptions.
Right to Restrict Processing: Ask us to limit how we process your data.
Right to Data Portability: Request your data in a commonly used format.
Right to Object: Object to processing based on legitimate interests, including profiling.
For Users in California (CCPA):
Right to Know: Request details of the personal data we collect and share.
Right to Delete: Ask us to delete your personal data, subject to legal exceptions.
Right to Opt-Out: Opt out of the sale of personal data. (Note: We do not sell personal data.)
Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights.
For Users in Canada (PIPEDA):
Right to Access: Request access to your personal information.
Right to Challenge: Challenge the accuracy of your data or ask us to correct it.

To exercise your rights, please contact us at [Insert Contact Information]. We may need to verify your identity before processing your request.

7. Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers
Your personal data may be transferred and stored in countries outside your own, including the United States. If you are located in Europe, we ensure that any transfers comply with GDPR by implementing appropriate safeguards, such as standard contractual clauses or binding corporate rules.

9. Children’s Privacy
Our services are not directed toward children under 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website with the revised effective date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: sleep@abzzzforparents.com
Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States